Delivery Policy

Place of Delivery
We currently deliver within the United States (all 50 states). Shipments to APO/FPO/DPO addresses are supported via eligible carriers.

Shipping Costs
Shipping is free for all U.S. orders, unless otherwise stated at checkout.

Order Processing Time
All orders are processed within 1–5 business days (excluding weekends and federal holidays). Once shipped, you will receive a confirmation email with your tracking number.

Delivery Time
Standard delivery within the U.S. usually takes 5–10 business days from the date of dispatch. Remote areas such as Alaska, Hawaii, and APO/FPO addresses may take longer. Please note that weather conditions, carrier delays, or unforeseen circumstances can occasionally extend delivery times.

Shipping Partners
We work with reliable U.S. carriers such as USPS, UPS, and FedEx to ensure safe and timely delivery.

Tracking Your Order
After your order is shipped, you’ll receive an email with a tracking link to monitor your shipment in real time.

Delivery Issues
If your package has not arrived within the stated timeframe, please contact us within 7 days after the expected delivery date at info@anna-dave.us. Our support team will be happy to help you resolve the issue.

Unclaimed or Returned Packages
Packages that are undeliverable (for example, due to an incorrect address) or not claimed and returned to us can be resent — reshipping costs are the responsibility of the customer. For more information about returns, please refer to our Return Policy.

Taxes & Duties
No import duties apply for orders within the United States. State and local sales taxes may be applied at checkout in accordance with U.S. tax laws.

Address Accuracy
Please make sure your shipping address is complete and accurate, including apartment or suite numbers. ANNA&DAVE is not responsible for delays or lost packages caused by incorrect address information.